ColourWave Glass - Deliveries & Returns

​All items purchased in the Shop will be sent out within 1 - 4 working days.  Delivery will be via a courier and a tracking number will be emailed to you.   

At present pieces are shipped to the UK with other places soon to be added.   If you would like to order from outside of these areas please get in touch first and we will advise on shipping costs.   Overseas customers will be responsible for paying customs fees if they are required.

Please note that you are entitled to cancel this purchase if you so wish, provided you exercise your right no longer than 14 days after the day on which you receive the products. If you wish to exercise your right to cancel this contract prior to order dispatch, please contact ColourWave Glass.

For our full terms and conditions, click here

​Breakages

​The item that you purchase will be packaged to minimise the risk of the item breaking – the piece will be packaged in a box that is then packaged in a second strong outer box.

If for any reason your piece does arrive broken, please contact us with details and I will arrange to either replace the item or give you a full refund.   Fortunately, I have not had any breakages so far, packaging  the glass the way I do.